Question

The most important step while drafting a letter is __________ .

• A. choosing an attractive layout and format
• B. identifying the purpose of the letter and the target reader
• C. checking spelling and punctuation
• D. avoiding polite closing expressions

Answer 1

Answer:

B. identifying the purpose of the letter and the target reader

• Understanding why you are writing the letter and who will read it is the most important step, because it determines the tone, content, structure, and style of the letter.