Question

Which among the list is NOT included in the classification of technology by James Thompson?

• A. Intensive technology
• B. Mediating technology
• C. Long-linked technology
• D. Long-batch technology

Answer 1

Answer:

D. Long-batch technology

Classification of Technology by James Thompson

• James Thompson, in his seminal work Organizations in Action (1967), proposed a framework for classifying technology based on how work activities are coordinated.

• He identified three primary types of interdependence that influence the choice of coordination mechanisms: pooled, sequential, and reciprocal.

• Thompson's classification of technology includes:

  • Mediating Technology: This type connects relatively independent activities. Standardized inputs are processed to produce standardized outputs. Coordination is achieved through standardization (rules, procedures). An example is a bank processing many independent customer transactions.

  • Long-Linked Technology: This involves a sequential interdependence where the output of one activity becomes the input for the next. Coordination requires careful scheduling and planning. Assembly lines in manufacturing are a classic example.

  • Intensive Technology: This type involves complex and interdependent activities where the specific response to a situation depends on the unique needs of the client or situation. Coordination requires mutual adjustment and feedback. Healthcare, research and development, and construction projects are often cited as examples.

• The classification aims to understand how different forms of organizational interdependence necessitate different coordination strategies and structures.

• Understanding these classifications is crucial for organizational design and management, as it helps in selecting appropriate coordination mechanisms to enhance efficiency and effectiveness.